Carpet Cleaning Warnings
Bait-and-switch operators are prevalent in many service industries, and the carpet & upholstery cleaning is no exception. This does not mean that all carpet & upholstery cleaners practice this deceptive technique.
Here are some key items to assist you with selecting a professional carpet & upholstery cleaner:
If the advertised price appears too good to be true, it probably is.
The bait-and-switch operators advertise low prices, simply to lure you in so they can get their foot in the door. Read their fine print carefully. Most have a minimum charge and have additional charges for items that professionals include in their standard price.
The price should never be the sole decision for choosing a carpet or upholstery cleaner. As with all professionals, quality workmanship deserves a quality price.
You really do get what you pay for.
Read the fine print in advertisements to find out exactly what the price does and does not include, for example:
- Type of cleaning method - do you have a choice of steam or dry?
- Number of cleaning stages: Prespray, agitation, spot/stain treatment, cleaning, rinse, deodorise